Longwood Inn

Friendly staff, cleanliness of room, close location to Harvard Street landscape in front sitting area needs a lot of attention

Location was good Building is very old and in need of refurbishing. It smells old. No staff present at the time of our arrival. We were not sent late check in instructions by message nor by email. They post these instructions right at the vestibule entrance (not at the reception door), which is easily missed when you are entering with luggage and just trying to get through the 2 doors into the building). So we had to ask another guest how to access our room. I don’t find these acceptable as they could have simply sent us a message with the step by step. In our room the blinds were broken, the bedroom had a strong and excessive smell of air scents. The bed was small for 2 people (not queen sized, but full size mattress). The AC appliance was old and not functioning well, so it couldn’t keep the room at a steady temperature; it turns on and off in the middle of the night and it makes such a loud noise when turning on that it awakens you. So if you add a small bed with a malfunctioning and noisy AC, it is extremely hard to have a good night sleep. The bathroom is fine. Very small but renovated. And for me, to make matters worse, they charge extra for using their patio parking spaces. That’s of very bad taste; it would be kind to offer parking, specially for what they charge for the room. I invite the owner and their spouse to spend 2 nights at room 26, at a hot summer night. Maybe they will understand the need to offer the guests a better experience.

Parking, staff Door lock about to fall out of door, used nail gile to tighten.

Historic charm, location, value. Charging extra for parking

The price was a little high, and it would have been nice to have coffee already brewed in the morning but otherwise everything was wonderful!

Definitely felt more shabby and dinghy than I would expect, even for an old hotel. Mattress was one of the least comfortable I've slept on in a hotel.

Beautiful setting, comfortable room A little spooky

No elevator. Room on third floor. Charged for parking. Small room Uncomfortable bed.

I cancelled this reservation because the site was presented as accessible and it wasnot. My wife has severe arthritis both knees. She is 88 and I am 85. The hotel was going to put us in a room at the top of two flights of stairs with no elevator. My wife is incapable of climbin one full flight of stairs, We had to go to another Booking hotel half an hour's drive away, the Wyndham Hotel at 5 Blossom Street. I SHOULD NOT HAVE TO PAY A PENALTY FOR THIS CHANGE. THE PROPERTY WAS NOT AS CLAIMED.

Clean and quaint.

Nice comfortable place. Friendly staff. Use of a well stocked kitchen. Comfortable beds.

No staff No food nearby No water or other beverages available Bed was uncomfortable

Loved the location, gathering spaces, available kitchen/common area The staff were not polite on the phone/in-person.

The property was really clean and in a very good location. I did not how come as a guest with a car a still need to pay them for parking. We got the feeling as they see us they see money. Also the person that checked in was not nice at all.

That you have to pay for packing

pretty but old and good location to dana faber no tv tgat waa workable without some weird amazon fire program that we coukdnt get to work. no staff around to ask

location no coffee in the facility. no glasses or cups, even plastic ones in the room.

Clean but expensive and no amenities.

The shared spaces look nice Room much smaller than expected, tiny bathroom, located on the 3rd floor with very steep steps, no elevator. In our late seventies it was not easy getting there, especially with our baggage.

The building was well-heated and warm. I appreciate the access to the kitchen.