Residence Inn Albany Clifton Park

large room clean pool close to food and supplies male day reception was young and rude

Exceptional

The hotel is very clean, conveniently located, safe with great amenities. The breakfast was very good and replenished every day. But the highlight is for the very courteous, friendly and helpful staff. I would stay here again

Traveling for a graduation and needed a place to stay. This place was perfect, the room was the size of an apartment, clean and great breakfast.

This trip was to connect with my sibling for our birthdays. The room itself was more than expected. We had a little incident where the gabage disposal leaking, reported, and within hours was fixed. There was a bit of language barrier but in the end the gentleman was able to complete the task within 15 min. The staff were professional, kind and attentive upon check-in.. Breakfast was great and staff were there to resupply when needed. We all had a great time so much fun. The staff we encountered were helpful (once again language barrier) and friendly.

The staff was friendly. The room was perfect. Breakfast was amazing. And the pool and spa were the perfect things to end our crazy day

Exceptional

Great breakfast and the basketball court was great for the kids!

Breakfast was great, rooms were clean and nice, staff was pleasant and helpful. You can tell they were also hard at work updating any areas that needed it, as there was some work being done (not disruptively at all) while we were there. Great rates. Great pool.

Breakfast was the best!

Very good value. We loved all the little details that made an excellent stay: free water bottles during our stay, free coffee/tea in the room as well as in the lobby, enough personal care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids. We loved also the breakfast that had a variety of choice to satisfy everybody, including lactose free milk.

Exceptional

Loud kids

Exceptional

Rooms are very nice. 100% would stay again.

Let’s see… the pool area was filthy. Food left out in multiple spots overnight and not cleaned, which led to ants everywhere. Used bandaids on the floor (also left out overnight). Half the channels in the room didn’t work. Netflix didn’t work. Phone didn’t work. The staff leaves the “secure” back door open. When I complained about the pool I was told, by Marriott, that I should have picked a different hotel. 😂

Exceptional

Breakfast was hearty and very enjoyable. Lots of good hot and cold options, including delicious mini quiches and hot breakfast sandwiches, in addition to the usual scrambled eggs, sausages, and a waffle maker. Even the muffins and breads seemed elevated compared to the breakfasts we’ve had at other hotels. The staff were all wonderful: friendly, kind, and attentive. They definitely stood out for the overall warmth the exuded. They were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler spilled her water in the lounge.

Everything was great nice room close to the pool/spa I was charged twice for the stay. Once by booking.com and once by the hotel. Had to go back to get a refund

Huge cost to have a dog even for one night! Heavy doors slam All day/night! I wasn’t impressed