Best Western Franklin Inn

Staff was particularly friendly and engaging

It was a great place to stay nothing to complain about would stay again.

Loved it looks like new rooms great price

The price was great however the room smelled strongly of mildew to the point we used bleach wipes to decrease the smell. There was a smudge of either blood or feces on the door frame by the toilet It does not have a great outdoor appearance It looks like an old hotel painted up Only a stop over for one night Bkft was ok Not overly impressed

Staff barely spoke English, a roach crawled across my floor, the AC unit was leaking into the room and created a puddle, soaking a few of my clothes. Sketchy at night. The refrigerator wasn't working well.

Nasty

The property was well maintained. Rooms were clean. Amenities were great especially the huge park for the kids.

Good ppl

Clean room ! I wish there had been an easier way up to second floor. Heavy luggage is hard to take up steps. Also would prefer a room with no carpet. Breakfast was good.

Insurance claimed to try to recoup Money . Disappointed

great for an overnight stay. The staff was friendly and efficient and the room was clean.

The pool and playground were a hit!

Location was great and rooms were clean. Only issue was refrigerator was leaking

Room was decent size, bathroom was small. It was very clean and bed was comfortable. Breakfast was hot and fresh. Scrambled eggs, sausage, biscuits and gravy. Also had cold cereals and juices.

The pool looked inviting, but I had no time to use it. The breakfast pancakes, sausage, and many other items were good and served in an unattached building where you check in. Staff was nice and friendly. Bed and linens were comfy, clean, and I had a great night's sleep. The price was the best around and I enjoy staying at Best Western properties.

The room was clean, spacious, and almost luxurious. It had an amazingly disability friendly bathroom/shower. The staff were delightful, so sweet, and exceptionally helpful.

Had a very nice clean room. Excellent breakfast choices.

The hotel was clean, updated, and nicely maintained. The breakfast was delicious and had abundant options. My issue was not the hotel itself, it was noisy guests and that is not the hotel's problem. I would highly recommend staying there.

Bed was comfortable Pillows were small squares

Shower/toilet area a little tight