Sonesta Simply Suites Hampton

I had concerns about the cleaning of the room. Our room had old trash in it and it just didn't look as clean as it could have been.

Friendly staff. Clean bathroom with very good water pressure. Air conditioner needed maintenance. The room felt cool but stuffy (humid).

Front desk staff was super friendly and accommodating. Her name was Nicole and ask for her when booking! The rooms were clean but very outdated. Bathroom sink had no running cold water just low pressure and super hot.

Great

This property is basically clean, although I found a hair on the duvet (not mine). That happens sometimes. The bedding and towels were nearly pristine. The double or queen (don’t recall which one we had) was comfy enough, but it did sag a bit to my husband’s side when he got in. The pillows were comfortable. For breakfast we found a yummy coffee shop with food a 5-minute drive away. They gave us 2 free water bottles when we checked in.

Kitchen

Exceptional

Everything Was Amazing I Will Be Returning

The hotel and rooms were clean. The staff was pleasant. Plenty of parking. The kitchen was clean and stocked with coffee and tea. The grounds were well maintained with different seating areas including a grill overlooking a lake. Downfall of the hotel there isn't an exhaust fan in the bathroom which made the room hot after a hot shower or stinky if someone used the bathroom. The gazebo needs to be cleaned, Cob webs and dead bugs they made it hard to sit and enjoy. Besides that, the rooms, hotel, lobby, gym, laundry room and outdoor grounds were clean and well maintained. A lot of restaurants, bars, supermarket, and shopping 5-7 minutes away.

The employees are very friendly and welcoming. Great area surrounded by great and interesting places. The view of the water was beautiful.

Staff was outstanding, friendly and helpful at every turn. Our room was not thoroughly cleaned when we checked in. Linens and towels were clean, but floors had not been cleaned or vacuumed. We asked for a broom or vacuum so that we could do the floor, but front desk person insisted on having the entire room cleaned thoroughly while we were out and apologized profusely. When we returned that evening, the room had been very well cleaned and stocked. Problem solved.

Best place we have stayed at so far, we really enjoyed our stay

Clean and spacious. The bed was comfortable. No comfortable chairs to sit in.

Great stay

Staff was very pleasant and room was clean. Nothing.

My room was very clean. There is a free laundry facility on site. That was perfect. The front staff was very helpful. Everyone that I encountered that worked there had a pleasant attitude. I would stay again.

Exceptional

Checked in at 5:30pm. After traveling 7hrs.walked into the room it was still dirty. It look as though they check someone out and checked us right in. I Had to wait another 30 mins to get a clean room. And that room looked as if house keepers were blind. First and last time for me.

Always loved to stay there… love their staff.. the peace and cleanliness…

The stay was pleasant and enjoyable