San Premium Hotel
About San Premium Hotel
San Premium Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi, car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Hanoi. Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace.Traveling with minimal baggage is achievable at San Premium Hotel, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones.Each accommodation at San Premium Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At San Premium Hotel, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.San Premium Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. For those who prefer savoring meals within their personal space, San Premium Hotel offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room.Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site shared kitchen provided at this location. San Premium Hotel provides a superb assortment of leisure amenities for guests to enjoy.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Room was spacious and clean, great breakfast with many options. Staff was very friendly and helpful. The hotel is in the middle of the Old Quarter, the Train Street is nearby.
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The team made the entire experience smooth and hassle-free. They were accommodating to all our requests, and we never faced any issues or complaints during our stay. Their excellent customer service truly made us feel at home. I would definitely recommend Hotel San Premium to anyone visiting Hanoi. Thank you to the entire team for making our trip so comfortable and memorable. I look forward to staying here again!
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The team made the entire experience smooth and hassle-free. They were accommodating to all our requests, and we never faced any issues or complaints during our stay. Their excellent customer service truly made us feel at home. I would definitely recommend Hotel San Premium to anyone visiting Hanoi. Thank you to the entire team for making our trip so comfortable and memorable. I look forward to staying here again!
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Na Na
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Staff went out of their way to help us!! We have a lot of friends there now. Breakfast food was absolutely wonderful. The plumbing could use some improvement. Had to wait a while for warm water. Toilet did not want to flush several times. I think this is because the building is old and renovation is not a possibility. I don't blame management for the plumbing situation.
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Quiet and breakfast . The room has no actual window. The air circulation is bad. Sleeping is not well.
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We organised our stay months in advance and were in contact via WhatsApp with Aimee after booking, as I had a few questions before flying to Hanoi. She was fantastic, very helpful and responsive. She also arranged our trip to Ha Long Bay and the boat cruise, which was absolutely wonderful. The other ladies at the front desk were great as well, though I’ve unfortunately forgotten their names. We stayed on the 5th floor and the room was excellent and spacious, with a queen bed and a single bed. We had a view overlooking the road and surrounding buildings. Fresh bottles of water were provided daily, the room was clean, and the shower was very good. Breakfast was buffet-style, with omelettes, fried eggs, and other items made to order. Everything was fresh and enjoyable. We did have a small issue with some “lost” property, but the hotel handled it superbly. I really couldn’t fault the front desk team or the breakfast staff. Location is really good too. Mattress is a bit firm
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staff was great
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The breakfast could have been slightly more varied and the bathroom was quite mouldy in some areas.
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Loved our stay at this hotel! The location was perfect, short walking distance from the Hanoi Train Street and Old Quarter Night Market. Our rooms were wonderful and came with 2 complimentary water bottles. The staff were very kind and welcoming, a big thank you to Aimee, Paul, Tom, Ellie, and Jullie for the amazing hospitality! The included breakfast was delicious every morning. The hotels gave us some discounts on select spas nearby too. Not much I can say I disliked about it, it’s a great hotel we chose in the center of Hanoi!
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The location was amazing. Good breakfast. The shower was below average.
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Very nice, great breakfast, friendly staff Nothing
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Negatives- the cleanliness of our hotel room could've been better. We noticed floors had not been cleaned during our four day stay, despite us asking for the room to be cleaned. The towels were old and frayed and needed a refresh. The shower had black mould and the bathroom walls also had mould which could've been removed with a wipe. On the first day there was also dirt and dust behind the door on the bathroom floor, which we cleaned. We also found two to three mosquitoes in the bathroom during our stay and two 1 to 2cm cockroaches. The elevator as well as the room also had a faint musty smell. We noticed this smell was stronger on rainy days.
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Great atmosphere and amazing breakfast. Nothing
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Very clean and friendly , helpful staffs
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The location is really great. The property felt clean and the staff were amazing and SO welcoming. I would stay here again! The room we stayed in didn’t have any natural light
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Great Location and fantastic staff, Aimee and John in particular were very helpful.
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Location, room, food and the welcome greetings of the staffs. It's very helpful and kind. Just the hallway area, a little bit smelly ?
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Location & customer service They’re can use their update with the price they’re charged.
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We had a wonderful experience at San Premium Hotel. The staff are very attentive and super accommodating. From check-in to check-out, they were always ready to help and very friendly. They made sure all our needs were taken care of. Highly recommended!
