Hanoi Elpis Grand Hotel
About Hanoi Elpis Grand Hotel
Experience an abundance of unparalleled facilities and features at Hanoi Elpis Grand Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering Hanoi becomes even more accessible, thanks to the taxi amenities provided at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. At Hanoi Elpis Grand Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and blackout curtains for your convenience. A few accommodations within Hanoi Elpis Grand Hotel offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday experience perfectly by visiting massage before you depart.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Hotel was basic, clean. Staff were helpful, even helped to call when we needed help with another booking. Location is pretty decent.
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Amazing and well maintained No breakfast
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Next to the hotel are lots of eateries, restaurants and shops. Hoan Kiem lake and Dong Xuan market are within 15 minutes' walk from the hotel. The hotel staff were all very polite and helpful. They assisted us with our SIM cards and one even helped us to reason with a taxi driver who tried to overcharge us 10 times the regular fare. The rooms are reasonably clean with all basic needs met. Except for the loud banging of room doors by the other guests and the tiny elevator, there is nothing that we dislike.
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Pleasant
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Clean, comfortable room. Soundproof room was good. On busy street, balcony nothing special. Staff not overly welcoming or helpful. Good for overnight stay.
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Superb
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Good
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Good location, walking distance to everything Would not recommend staying here. I booked the Double room and the photos are very deceiving as the room I ended up in the window (which looks surprisingly bright in images) was actually covered with an opaque film and the room was very dark without the lights on. It felt quite prison like waking up and not being able to see the sun. The WiFi also does not work at all! And the cleaner came into our room without the sign on the door, moved our belongings into drawers which were not being used and also threw away some plastic bags we had on the floor next to our wet trainers (which we were using to keep our trainers in whilst travelling to keep our other belongings dry from them). The receptionist did provide me with other plastic bags when I went down and explained the situation but it was still an inconvenience and our things should not have been thrown away. In addition the hot water for the shower does not last long and meant that only one person could have a hot shower if needing to shower at the same time before going out.
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Very good
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Very good
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Pleasant
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internet does not work
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Superb
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Pillows were hard. Towels had stains on some days. toilet had a smell
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Nice location in the city center, the staff was amazing, the air conditioning was perfect, value for money Some rooms needs renovations, it can be cleaner
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Passable
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Location was great Wonderful to have a lift even tho we were on the first floor. Good size room, large shower. Some people might find it inconvenient turning on a water heater switch 5 mins before a shower but it didn't bother us.
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Exceptional
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location was good small lift
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Spacious room. Good shower and facilities. Location was nice for restaurants. Lift is quite cramped if you’re at the top floor with bags but this can’t be changed.
