Palazzo Suit Karaköy

location, room is spacious on the 4th floor (top floor) they said they have a restaurant but it is more like a club. 3 nights we stayed there (Fri to Sunday) they had events with loud music and noise until 12:30am - very disturbing, no joke. first day we arrived we found floors dusty. we had an infant who liked to crawl - his hands and feet were all black from dirt.

Breakfast was horrible. They do not even serve coffee. Food is bad, service is bad. When asked for salt and pepper, they said that they did not have any.

This hotel is in one of the best areas to stay in Istanbul. Still easily accessible to all parts. A quick walk to Galata area, lots of restaurants and cute shops nearby, and easy to walk or take public transport to the Aya Sofya area. The rooms were super cute, clean, and had a good view; we loved it. We had 2 rooms, one for our kids and one for us. Our room smelled a little smoky but I never told the hotel until we left. Also, the TV's in both rooms did not work but we didn't want to watch TV and the hotel would have fixed it had we said something. The beds are in a loft area that seemed small, but we still enjoyed our room and the separate living area below the loft.

A nice little boutique hotel with large, comfortable rooms. Everything looks very new. Staff are helpful. The restaurant on the top floor, Coco, which is run by an outside concession, serves up very good food and offers a nice view of the water. Prices quite reasonable compared to the restaurants on the waterfront. It would be nice if the breakfast timing was a bit earlier. 9am is quite late for people on holiday who want an early start to their day.

friendly staff, location

Breakfast a typical turkish breakfast, it was good. Location is excellent near the ferry and Tunel and Galataport. Wifi is excellent. The staff was really nice. Cihan, receptionist in the evening, was outstanding. Just a note that I did not expect there would be stairs to a loft bed. It was fine for me, but maybe some older travellers would have difficulty. Perhaps mention that in the description.

View to the waterfront

Disappointing

Close to Galata port, restaurants and walkways Stairs to restaurant on the 4th floor was quite steep. Elevator only up to third floor. Receptionists could not speak English. I find it very difficult to communicate.

Great location and breakfast, comfortable bed and nicely decorated room Hotel pick up service was non existent, tried calling us a taxi after no car was waiting for us on arrival. Strangely the hotel only had bath towels on our first night , removed them even after we hung on the radiators and then told us they only have hair towels for the next 4 days

locationg was perfect, breakfasw was excellent and staffs were kind and helpful space was no sufficent (for example there was do desk to put on my laptop, but it was provided according to my demand)

Superb

Good

The location was good 1) the attention of the staff 2) the safe was broken. And my staff was stuck there. The stuff helped me after 3 times asking 3) the smell in a toilet was bad: first 3 days it was smell as a sewerage and next like somebody smoke 4) before of the arriving I asked to prepare for me the sofa downstairs. Nobody did, but responded before that they would 5) the construction outside was noise (close to hotel is building a new hotel) 6) nobody inform me during if check in simple information about hotel: WiFi, breakfast, check out and so on 7) attention for the details: close to bed upstairs just one socket, downstairs there is no socket close to the sofa. They prepared one bottle of water. Even in reservation it was said how many people it would be. No capsule with coffee, but there is coffe machine

The staff were warm, helpful and very kind. The room was large and well furnished The bed was comfortable The hotel had a lovely scent and the veiw from the breakfast room was awesome. Breakfast was filling and wholesome. Location is key, and the Palazzo suite is very well located with quick access to public transport and attractions. I would choose to stay here again. More attention to cleaning can be given. The internet didn't work on our last day. Our room didn't have the coffee maker as offered.

Very good

Location. Room was very large. I liked it a lot. Stayed three times at this hotel.,, They tried to put me at very uncomfortable room they call Suite at first.

Superb

The cleaning lady an the fact that they called me at 11 pm to check me out of the room

No breakfast at the hotel but great inexpensive breakfast is just around the corner to the left cafe Galatta about 50 ft. Location is the best - 100 ft to the wateredge, there 3 other hotels but they way more expensive. Penincula is $1,100/night! This one is $100/night for the 430 sq ft room. Front desk guy was very friendly and helpful. I like the room so much that extended my stay more than once Pillows were too firm. No access by the car - walk to the street or taxi stand about 100 ft. Other than that I liked everything. When in Istanbul in Galata port thats the best location and very good stay