Arart Hotel

The location is perfect, a few minutes away from Taksim or İstiklal. There is plenty of restaurants and shops nearby whenever you need something. Kiosks, coffee shops, fast food... İ personally wasn't bothered by the noise, despite sleeping with the balcony door open every night I didn't hear anything loud except for some people singing once or twice. On that note, we had an AMAZİNG sleep every night. The beds are extremely comfy, and the wind coming in felt so good. İt's definitely worth getting a room with a balcony. İt's so relaxing sitting there, probably even more so at night (at least at this time of the year). The room and the bathroom get cleaned daily and overall it felt cozy being there. The balcony was dirty. (Unlike the room itself which was very clean) The stairs could be a problem for some people so consider which floor your room is on and if you can manage it once or twice a day. The shower needs repairing. The diverter valve doesn't work properly, resulting in water flowing to three different outputs at the same time (showerhead etc) so the water pressure is divided between all three and is very weak, making showering very unsatisfying. The water also doesn't drain quickly enough so you end up standing in water. This is not a huge deal though but should be fixed.

The location was centralized in Taksim excellent for walking towards major landmarks. The staff where friendly answering questions anytime. The breakfast was good at the cafe nearby good and filling. The room itself was clean and nice. If you are looking to just stay somewhere clean and good and go out all day this hotel is great value. Safety is good too with passcode to enter the building. Stairs, No elevator might be bothersome for some guests. struggled going up with heavy baggage and no info about it prior. Breakfast could have been communicated that it is a partnership with the cafe. the cafe has odd hours sometimes opening at 9:00 sometimes 10:30 if it was more consistent.

Good

Nice little hotel. Wonderful helpful staff. No lift for my heavy bags.

We had a «Double Room with Balcony» for a 2-night stopover and didn't regret it. Top location, nice balcony with a view, comfortable bed and clean room. Breakfast advice: check out the Well Breakfast & Coffee two hundred meters down the street. Carrying your luggage to the top floor might be tough, but I was prepared for that. The street might get loud, but it didnt disturb us. We were surprised with the absence of TV on the wall though — not an essential item, but still, why was it taken away as if someone stole it (not us, lol). Not much to complain about, but with $90 per night it seems a tad pricey

Exceptional

Everything was perfect

Cosy and clean room, friendly staff. Very well located at 2 steps from Taksim square.

Niente Structure without lift not mentioned in the advert, booked 3 nights of which one was not used and for which I had no refund. The facility could have given me a more comfortable room knowing that I had undergone surgery. They could have helped with the suitcases. Tiny room that makes it difficult to turn around. Bathroom 30 centimeters away from the bed with frosted glass door but under 30 centimeters of air it didn't touch the floor you could hear everything. Heating not working they brought a heater which prevented passage to go to bed as the room was already tiny. TV without any instructions impossible to operate. Even with the windows closed you could hear revelry on the street.

Friendly and helpful stuff, easy and fast communication. Was able to check in late in the evening, appreciate that. Location is great and price is fair Important and big point: no elevator in the building, small stairs to bring up or down your heavy luggage (stayed at 4th floor). Room has everything you may need but is really small, especially when you'd have been two people. Didn't had enough space to open my bag on the floor. Bathroom also very small and one door used for closing the bathroom and same time the shower.

Good

Our holiday got ruined by the owner Aziz, therefore we cannot recall anything good. Shocking and disgusting attitude, aggressive and harassing 3 female guests including elderly mom. He used F word on me and made racist comments. A corrupt and criminal person runs this hostel. Thankfully we have recorded evidence of how he behaved and what he said to us. The owner ruined our holiday as soon as we arrived on 17th, constantly yelling and shouting and called the Police for us just because as per his own promise -on booking and WhatsApp messages- we asked for discount. We were told if you pay cash there will be discount. He locked my elderly mom and sister who do not speak Turkish, in his office and called for Police. While doing this he was shouting at me over the phone non stop for more than 1 hour ( I was in UK still) threatening me to call Police. After few min, he cancelled the police but asked us money for cancelling Police. He said in Turkey police charges if you call them ! He is a corrupt man himself and ruined Turkish Police reputation. You can imagine how my elderly mom felt when in a foreign country not knowing language, awaiting for a Police. Details of his conversation and behaviour available. Then he agreed I cancel the booking so we will not write a bad review for him. I was willing to cancel to avoid dealing with this dangerous man. But I could not on booking, as my reservation was non refundable. We stayed . I arrived at 2:00 am. The morning after when was leaving the room, he stopped me and continued to fight and yell. When I challenged him, admitted he mentioned Police to scare us. I have been travelling ALL my life, have not seen such a thing ever. On check out day, he started talking about money again. I said to him to STOP talking about money- He used F word on me. It was the most horrible experience of travelling. We paid 445 $ cash,exact booking rate. This place is not a Hotel, does not follow any basic standards. No reception. On arrival, you have to wait and ask neighbours to inform the owner to come and open the door. A 2-bed room with a convertible sofa bed, could barely accommodate 3 adults with luggages. The sofa was very uncomfortable. The stairs are so steep and moving luggage very difficult. Cleaner knocks the door every pm when you are resting because wants to clean the room.

The hotel is located in a great location within a 10/15 minute walk to most attractions. The service is at an extremely high level. The staff is very friendly and accommodating. The rooms are clean and cozy.

The staff was very nice, and communication was good through whatsapp. Location is very nice if you want to stay in a place with nightlife and shops / cafes very close by. The room was felt smaller compared to the pictures on the website, the place is very noisy even when the windows are closed, and the mattress was very old and not comfortable. I was looking for a place to basically just shower and sleep, so this was okay for me. But if you need some more space, or want a good rest during your vacation I would't recommend this hotel or area.

Perfect location. Perfect staff!!! Everything was amazing !

Location is great. Right in Taksim. Is a little noisy though No facilities but that was ok

Very good

The hotel is located in a very convenient location. When completing the booking on booking.com it said that we had breakfast included; however, after checking in we were notified that the 'hotel' does not offer breakfast and that this was a mistake from booking.com's end. So please be aware of this, if booking with breakfast. I knew that the rooms were small from the photos, but did not expect them to be that small, not even any space to put your luggage. So it is good if staying for a couple of nights and only travelling with hand luggage.

Poor

Great small hotel with everything you need. Clean and cozy, with small bathroom, kettle and fridge. Very supportive staff, always ready to help. Very tiny room.