The Cumberland, London
About The Cumberland, London
Set in the heart of central London at Marble Arch, where Oxford Street meets Park Lane and Hyde Park is just a few steps away, The Cumberland puts you right at the lively end of the city. We are also home to the Gordon Ramsay Hell’s Kitchen, bringing one of the world’s most iconic dining experiences under our roof. With museums, landmarks and the Tube on your doorstep, it’s the perfect starting point for exploring London. Inside, contemporary design and calming spaces give you room to breathe, reset and shake off the day. Whether you’re here for business, exploring or a mix of both, everything clicks into place the moment you arrive. Start your day with our fresh and generous breakfast. Coffee lovers can count on our baristas for fast, expertly brewed drinks. Lirica brings Mediterranean flavor to life with bold tapas dishes and a relaxed rhythm from day to night. Come evening, Sound Bar turns up the energy with cocktails and colorful beats – a brilliant spot to unwind before or after an unforgettable dining experience at Gordon Ramsay Hell’s Kitchen. The Cumberland isn’t just a hotel. It’s an icon of London life – where the city’s heart beats, and where icons belong.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Location, a bit affordable hotel, quick in-room service I don’t like the system where allow us to check in at 3 p.m. and check out at 11 a.m. ( I paid until 3 p.m. late check out as 30 pounds/ hour), When I booked the twin executive room my preference was upper floors, got surprised when I arrived London with my family and a baby as they offer me a room at first floor, informing me if I want upper floors it would take up to 3 to 4 hours preparation which actually disappointing.
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Location Too crowded
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Exceptional
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Disappointing
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Bad
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Superb
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Pleasant
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Exceptional
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Hotel always smells lovely , check in was quick and smooth and our room was ready . Room was very spacious with a nice view and the staff were all friendly and helpful . Nothing
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Location, busy but not noisy overnight. Glass bathroom door
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Location Room # 8113 bathroom unsafe since toilet was between the sink & tissue holder which fixed to the wall no space to sit probably which cause injury to me , I raised complain by calling the reception but no action
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Great stay!
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The location of the hotel is a selling point. Overused towels and bedsheets, food under the beds from previous visitors.
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Ambience in foyer/bar etc was lovely. Fun and yet relaxed We had stayed before and had a lovely room facing Oxford Street. This time the room was small and faced inward. There was too much furniture in the room with a desk right over the window making it impossible to reach window to open it. A very dull and dreary room. Would hate to see it in winter!!
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Location It wasn’t clean. The bathroom room door has a space on the corner that you can see through it. Bed sheets are not clean. Too packed with people due to its small lobby and the lobby furniture wasn’t clean. And the hotel smells bad.
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Excellent breakfast , room was lovely and clean , and a good view of marble arch , great location for Hyde Park and shopping! My grandaughter left her new stuffed toy from buckingham palace in the room, when asked if they found anything when cleaning ,the staff said no it hadn't been located ....
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Superb
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Very good
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Superb
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The location was excellent. It was quiet and safe and close to everything that makes a memorable and enjoyable vacation, such as restaurants, transportation, pubs and supermarkets. The host was very kind to allow us to check in before time and the manager, Wayan, was very kind and helpful. Wayan responded expeditiously to all our requests and need for any assistance. Our warm regards to him. There was nothing not to like, where the location was concerned.
