The Z Hotel Covent Garden

Location was great, very central to where I wanted to be. Room was fine, bed very comfortable. Seemed to be quite quiet which was nice. Shower was not so clean, hairs were in the drain. When I booked I was asked what sweet treats I liked as they would provide something, this didn't happen, and although was an additional gesture not part of the experience, it felt like getting your hopes up and not following through which was a bit disappointing.

Once I was moved to a room with air con it was fine. My first room had just a small fan in a heatwave. The bed and the shower were great, and I love the room with no windows so no risk light gets in around the curtains. Giving me a room with no air con initially and having the pain of asking to be moved. The air con was also limited so the room still wasn't quite cool enough to sleep.

Very good

In the past when I’ve stayed in rooms that small, the showers can be very tight. But this one was a good size! The rooms were very clean. The hallways could use some touch up.

Exceptional

Poor

My only problem was the size of the bedroom Much to small

The basement room was good value, not having a window wasn’t an issue for us. The room was clean and spacious with a really comfortable bed. It’s a super convenient location and we were really happy with the price and would happily stay there again. The only downside was the bathroom is behind a glass door which you can see through. When you close the door, there is a gap between the edge of the bathroom door and the wall so not much privacy or soundproofing!

Very clean and very confy bed

Superb

Super small place for the price. I would not recommend the hotel SPACE!

Location was excellent - clean, comfortable, tea/ coffee facilities were great especially with the coffee bags and oat milk - staff were very friendly and pleasant The air conditioning that was a factor when booking the hotel in summer but wasn’t working - I wasn’t told about this in advance and there was no offer for any kind of compensation - the fan provided did keep the room cool but it was too noisy to keep it on when trying to sleep - room was in the basement and there was also a lot of very loud overhead noise - as if furniture was being moved around - during the night which also kept me awake. So not a good night’s sleep I’m afraid.

Location and comfort Nothing

The property has an excellent location. Most of the city spots can be done by walking. The area is also surrounded by excellent bars and restaurants. It is great! Unfortunately we were not so lucky with the room, since there was a leak in the shower that kept the floor wet. Also, the air conditioner was playing a noise that it was hard to miss. We notified the reception and the air conditioner issue was solved, however the leak kept going until we left.

The hotel was amazing,bthe rooms are OK size for central London. The lady (with the coloured hair) on the bar was amazing, and really made the experienced worthwhile!! The bathrooms within the rooms are not very private, with frosted glass which shows most things people don't want to see.

Great Friendly staff Clean Great location

Location Nothing

The hotel is well located for visiting other parts of London which are only walking distance from the hotel. The area also excellent places where you can eat or buy a coffee. On my next visit to London I would definitely stay here again. Having to walk up 5 flights of stairs to my room whereas the other part of the hotel has a lift for other guests to use.

The staff were lovely, my room was ready at 11am and I could check in then at no extra charge which was excellent. The rooms were clean and oat milk was provided which was great! An ideal location for the theatre. I was in the queen room and it was the perfect size for a solo traveller. However the noise from people using the stairwell woke me at multiple times throughout the night. I was in room 320. There was no noise coming from the street outside, but the staff/other guests using the stairs meant that my sleep was interrupted many times. They weren't speaking loudly or banging, just the stairs themselves seemed to be very noisy, which meant that every time they were used I would wake.

Exceptional