DoubleTree by Hilton Madison Downtown

Friendly staff

This hotel was great. Very clean and quiet. Who doesn’t love a cookie upon arrival? We liked that the front desk let us choose our room. Rooms are a little small but perfect. Parking is available but there are also garages close by that may be slightly cheaper. Would recommend for a weekend stay if you like being walkable to downtown.

i had made some requests prior to my stay and they fulfilled them very satisfactorily,.

Exceptional

Superb

Cookies and water upon arrival a nice touch as well. Recommend!

Great hotel!

We were extremely happy with our stay this weekend. The room was clean and well-maintained as well as luxurious and comfortable, but the best thing about the stay was the staff’s friendliness and hospitality. We were greeted each day by the wonderful reception staff, and the restaurant staff went above and beyond to ensure we had the best experience. We will definitely be returning at the first opportunity!

Exceptional

Excellent room (very clean and well stocked) and excellent customer service. Everything was perfect from check-in to check-out. I also appreciated that they let me keep my car in the lot and luggage at the front desk until after the workday was done on the day I checked out. Thank you for a wonderful stay!

Very nice hotel and very convenient to both the capital and the university.

Everything was very good 💕

This was the second or third time that my wife and I stayed at this hotel and in addition to being in great location for downtown Madison, the attitudes and energy levels of the onsite employees are fantastic, and this makes the place a very nice place to stay. Kudos to the employees. Keep up the good work!

Once we arrived we were greeted warmly with warm chocolate chip cookies and a smile, the check in was quick and easy. Very friendly staff throughout our stay. The hotel is so nice and modern, our room was spacious and comfortable. Everything was so clean. Nice bedding, good pillows. Fluffy towels, great shower. There were even water bottles in the fridge! I loved those welcoming details. I will definitely book again. The parking is for a charge, but we left our car for the day so it was worth it. There is a free shuttle that you can request to take you places and to bring you back to the hotel, but we end up walking. Nothing! All was great

Fresh baked cookies! Everyone was very friendly and helpful! No laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

Staff and location.

Why charge for parking in a city where street parking is free?

Brooke at the front desk was very friendly and accommodating for everything. Friendly staff overall. The free shuttle service worked out great for us. Drivers were very friendly and knowledgeable about the area. Location.

Exceptional

Exceptional