Augustiner in Meran

Was a great room and will be staying again.

Location N/A

The property is centrally located, clean and modern with an interesting design. It felt like the property was put together with only aesthetics in mind and not with the guests' comfort. Common basic hotel amenities were missing, such as hooks to dry towels or a detachable shower head. The shower also does not close and isn't sunken enough to avoid the entire bathroom from flooding. The worst part however was the bed being so high up in the room. While there is a window next to the bed, it faces the inside of the building, meaning that only smelly stuffy air gets in through it when opened, as well as allowing everyone to peek right into the bed. Even with the balcony doors and window open downstairs it felt like no fresh air at all got into the loft area. Because of this, we had a very unrestful night of sleep including feelings of panic and shortness of breath. If I had stayed here for more than one night I would have moved the mattress downstairs. In my opinion, a hotel this expensive shouldn't include that many inconveniences.

We didn’t receive any check-in instructions, which made the process quite difficult and not very smooth.

Had a lovely stay. Self-check-in was simple and easy and the hosts were very accommodating. Location was excellent. We would stay here again.

Nice central location in the town although the recommended parking was a good 5 minute way and 17 euros a day. The comfortable and spacious accommodation was let down by over fussy and complex lighting and an AC system that was either not working or too complex to make work. On a minor point I would have preferred a sofa in the lounge area rather than cushions on top of a single bed. Arrival was also not a pleasant experience. I was sent an email during our day of arrival that I later learned gave instructions on how to self check in using a box in the pavement outside the restaurant (that was part of the hotel). As I was driving an email was sent in German explaining this. But as I was driving all day and don’t speak German anyway I had no idea that I was supposed to do so. On arrival at the restaurant I was met by a man who claimed not to speak a word of Italian (only German) and impatiently kept shouting at me: “self check in”. We did eventually sort out that we needed to go outside and use the codes given to us in the German email. I know this is a part of Italy where many speak German but surely the message could have been sent either in English (as all prior messages where) or Italian. The assumption that we spoke German (in Italy) left us with a frustrating exchange. I couldn’t help think that the man was being deliberately obtuse.

Superb

Exceptional

Very good

The apartment was big enough and the beds were big enough and good. The apartment is on top of a brewery so it was very convenient to go for dinner there instead of going out to look for a place to eat. The room was quiet inspire of being above the brewery. The bathroom was very modern and the shower worked great. Overall we had a great one day stay. The only down was finding the place in the middle of pedestrian zone where the numbers were not clear so it took us a while to find the place. The communication with the person responsible for letting us into the apartment was not so great, but once we arrived in the brewery we realised that we had to do the check in directly in the brewery which was not clear from the website description.

Exceptional

Air conditioning did not work

Location, lot of space Beds a bit hard and sofa bed not comfortable Shower sprays a lot of water to the door which in turn became difficult to close

Very good

Good

The bed was comfortable, the room was nice and big and the accommodation was in central location. No facility of breakfast and no fridge. Sometimes it was a bit warm inside the room. The bathroom had enough space, but taking shower is a bit difficult, as the shower is inside the bathtub and not separated from the rest bathroom area, so during shower the entire bathroom gets wet.

Exceptional

Exceptional

Very good