Red Roof Inn & Suites Newport – Middletown, RI

They provided expired yogurt during breakfast; the expiration date was July 28. I ate it, and afterward, the front-desk staff removed the yogurt. Since then, I have experienced stomach pain and discomfort.

Exceptional

Great stay. Clean room friendly staff. Thanks

Conveniently located about 10 minutes away from Newport, RI. The property was not clean. The entrance leading to the front desk had a foul smell, as did the hallways. There was a musty smell in our room. Some of the front desk staff were not attentive or available. We observed a staff member outside smoking and on his cell phone. Pull out coach in our room had no available sheets and there were stains on the mattress. When I asked for bedding for the sofa, I was given only ONE flat sheet and nothing else. The breakfast food they provided did not seem fresh or sanitary.

Sheets were clean but if you picked them up the beds underneath were dirty with brown spots and hairs. Bathroom was clean but didn’t trust sleeping in the bed. Didn’t get or see bed bugs so that’s good but couldn’t lay me to stay there again. Couldn’t leave fast enough. I don’t know how the stars were as high as they were.

Superb

Small bathroom No dust Nice amenities

Turned on the heater because my wife was cold and

Bed bugs

Exceptional

Breakfast was not fresh. Rooms were decent

The room was not as described on the website (which claimed it was a suite) and in actuality it was a standard room with a King Size bed. This was especially important as we were traveling with a baby and needed the separate space- had we known we never would’ve booked the hotel. Then they also claimed to have infant beds on the website as well, but upon arrival, we were told that we needed to make a “special request”, though that’s not indicated on the site, and that there were no more infant beds available. In addition, the staff was not particularly helpful or empathetic in any of these situations, only restating these policies. In addition, they loudly knocked on our door at 1am saying that the baby was crying, as if one, we weren’t aware, and two, that is not typical behavior of babies. Furthermore, at the conclusion of our trip, we were charged $25 because the baby had a small accident on the sheets & once dropped a bit of syrup on the sheets- a policy I’ve certainly never heard of in hotels with replacing sheets due to stains (it’s part of the cost of running a hotel business)! At the exorbitant 4/5 star luxury hotel rates this 2 star motel/inn is charging, you would expect better service, more empathetic staff, and a place that would be more amenable to families. Would never return!

It is ok place to stay. The room was clean but no closet. There is a pool, but there was only four lounge chairs, so there was no really place to lay down but again for Newport in the middle of August it was a decent price and place to stay and

They sold my room before I got there and left me on the streets when I just drove 12 + hours. You could check in at 3 and I arrived at 6 to learn I had NO place to stay I didn’t appeal a thing and quite frankly it smelled at soon as we walked in to learn they sold our room

Nothing after I booked online I got there no rooms available I never got it no rooms available I booked online line

The room was larger than normal. Bed comfortable and room clean.

when we got to the hotel at 3 for check in, our room according to the housekeepers was not ready yet so we had to wait 10 additional minutes. on top of that, i found a toe nail on the blanket of the bed, poking me in my knee. when the house keepers came to look, she started arguing with me saying that who knows if i put it there. Also, the doors in the bathroom do NOT open all the way as the toilet is in the way.

Convenient location Foul smell of A/C entering the hotel Baby crib mattress had a stain

No

Good locationin Middleton Rhode Island but this is def a budget hotel for $400 a night