Renaissance Montgomery Hotel & Spa at the Convention Center

This hotel was awesome. The rooms were nice and clean l. The bed and pillows were amazing. The staff was friendly and helpful. The only downside for me is the microwave was not in the room. I had to go to a even floor to use the microwave. No problem I went. You have to pay to park.

Very nice hotel, staff was very helpful and courteous!!

The breakfast buffet was amazing! I highly recommend it. We stayed here 1 night, to break up our drive, to the beach. We plan to return!

We were there for the buckmasters conference expo and everything was really good.

Valet was terrible

We had a room on the 9th floor. Awesome view of the river. The whole staff of the hotel was probably the nicest and most professional I've ever been around. The restaurant in the hotel is top notch, a bit pricey though. The AC didn't work very well in the room and there is no exhaust fan in the bathroom so it stayed all steamy and muggy in there, that's about all the negative I could mention. Very nice place.

Always love the hotel

Staff were wonderful and so kind. The room was clean.

I would stay here again

Fabulous!

The entire stay at the Renaissance Hotel was wonderful. Enjoyed the Spa, the Restaurant, and the room!

We arrived at the 4:00pm check-in time to find that our room was not ready. We had to hang out in the lobby until 6:30 before we could get in. We ended up having to get dressed for the show we were in town to see in the lobby’s public restroom which was less than ideal and put a damper on the weekend. The only compensation they offered was a free breakfast for the following morning.

Bed was comfortable. Breakfast was excellent. Our room was not ready upon arrival at 8pm. Staff was not friendly upon arrival or in passing. Management was friendly as they had to get involved after we were in our rooms and the room wasn’t cleaned, only beds made. There was trash, dust, hair, etc. in the bathroom and main sleeping area. Manager came up to clean the bathroom herself. She was very friendly but stated she is not a cleaner, so she would do her best. It was nearly 11 before we could settle in to sleep. The following day, we asked for more towels and a quick run through our room again as only the bathroom was attended to the night before. The cleaner was on our floor and spoken to directly and respectfully. She agreed to come by and at least bring towels, but again nothing was cleaned or towels brought. Honestly, it was just super disappointing to spend the extra money for a special weekend for a birthday just to get the same living space as a much lower level hotel. Not a Marriott experience at all.

Very nice. It’s time for a remodel tho. Paint was peeling off ceiling at shower Area. We stayed there guessing 8 years ago. Again very nice but a remodel is in need

Room was very nice with great amenities and a very comfortable bed. Elevators were fast and plentiful. Our only complaint was the darkness of the room. We had two key lights out (including a nightstand lamp). I called asking maintenance to bring bulbs, but never got them. Be aware - there is a hefty parking charge - about $35 for self parking and $40 per day for valet +tips.

Best place to stay if you are attending an event at the Performing Arts Center! Enjoyed our stay with the exception of a 2+ hours delay in getting into our room.

Great place to stay. Great views of the river. Close to many fun sites.

Would return!

If quiet is what you are needing, there is a bar downstairs and even on the 9th floor, it is really loud. The beds are comfortable, the room overall as expected. Parking was wonderful, with valet, and staff was very on point.

Front desk valet and security personnel were all so kind