Comfort Inn The Pointe
About Comfort Inn The Pointe
The Comfort Inn The Pointe is located at the entrance of Niagara Falls State Park and so close to Niagara Falls you can feel the mist. Major attractions within walking distance include the Aquarium of Niagara, Hard Rock Cafe Niagara Falls USA, Cave of the Winds tours, the Rainbow Bridge, the gateway between the cities of Niagara Falls, and Maid of the Mist, one of America's oldest tourist attractions. The Conference Center Niagara Falls is only two blocks away. Fashion Outlets of Niagara Falls USA is just minutes from the hotel. Nearby casinos include the Seneca Niagara Casino, Niagara Fallsview Casino and the Casino Niagara. This Niagara Falls, NY hotel is a short drive from Niagara University, the New York Power Authority's Power Vista, Artpark, a performing and visual arts entertainment facility, historic Lewiston and Old Fort Niagara. Following your sound night’s rest, wake-up renewed for the day ahead with a free hot breakfast with coffee, juice, bakery item and choice of breakfast sandwich. Your Grab It & Go Breakfast Bag will be ready so that you will be recharged and on time for your days activities. Business travelers can appreciate conveniences like free wireless high-speed Internet access in every room. All beautifully appointed rooms include hair dryers, coffee makers, irons, ironing boards and 40" high-definition televisions with over 35 channels. Some rooms at this New York hotel also offer views of the thundering rapids that lead to the brink of the "Falls." Special rates for AAA and AARP members are offered.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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muy exelente muy linpio increible muy sastifecho gracias
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There was so much to do within walking distance so you really didn't need to drive
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Ideal location, good food and customer service
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The hotel is very old and not well maintained. The breakfast area is in the basement and is very dumpy. Food not great. Bugs/flies everywhere; pretty gross. Room itself was fine for what we needed: sleep after being out sewing the sights everyday. Queens beds? Very small. More like double beds. Close to everything, so in the end: you get what you pay for. Overall, it met basic needs. I will say that it has a nice little bar, and outside vending (very good Indian food!). The concierge was a very nice woman. Very helpful. I was disappointed and would not recommend.
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Very helpful and friendly staff and close to Niagara Falls.
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Everything was as expected
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Easy access to niagra
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Bad
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- really perfect location - 5 minutes to the Prospect point and boats! - great view - you can see firework directly from hotel (upper floors) - parking for 10 USD per night - reasonable breakfast - costly (in our case worth to pay - you do not need to go from your hotel to falls and back day/night, to pay for costly parking) - some parts of the room were quite old and outdated - crowdy room during breakfast
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What bothered me the most was the parking charge. I had already paid for parking, and I clearly told the staff member that I had already been charged. However, he checked the system and charged me again. Only after I showed him my credit card transaction history did he realize that I had been charged twice. The extra charge was eventually refunded, but the whole experience left me very unhappy. If I had not checked my online banking, I would have ended up paying for parking twice without even realizing it. Overall, I would not recommend this hotel. There are many things that need improvement, especially cleanliness, facilities, and the accuracy of billing.
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Mark. The concierge that helped us a lot! Very professional. Thank you Mark! none
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Location was excellent - within walking distance of all the main attractions: falls viewing areas, Maid of the Mist and Cave of the Wind. Parking was included. Cleanliness could have been better - hair on bathroom floor. Room prep was lacking - Room for 4 but stocked with 4 towels, 2 wash cloths and 1 hand towel. Front desk fixed us up with no problem, but with proper prep this never should have been an issue. Breakfast was fair, but not up to typical at other hotels we've stayed at.
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Na
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Exceptional
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Pleasant
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Good
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Passable
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The bed was broken and one of the comforters had a blood stain. spiders web and spiders all over the window.
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Na
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Me cobraron 2 veces mi reserva y llevo 4 días reclamando a expidia y estos a ellos y nada hasta el salen del banco y mi dinero nada tengan cuidado
