DoubleTree by Hilton Phoenix Midtown

I had to change rooms because the first one wasn't cleaned yet. It is a long walk back to lobby with all my luggage. Front desk clerk was nice.

Large gap under the door. Charged for most stuff (coffee in the lobby and waters in your room)

A long walk from parking to the front desk and then to the room

Clean room, GIANT pool, staff was friendly & helpful. Would definitely stay again

Too long of a distance from the room to the lobby, breakfast was a long wait because no one was there, but it was a nice hotel

Clean room and good Service

The bar is also currently closed awaiting their updated liquor license.

Habitación limpia y buena ubicación

The staff at the front desk were warm and friendly. I mentioned that our hot air balloon ride was cancelled and it was the reason I traveled to Arizona for my birthday. When we returned to our room there was a lovely gift from the GM! While it didn’t make up for my disappointment of not being able to ride the hot air balloon, it certainly made my day, I was truly grateful that I only mentioned my birthday in passing but the staff were listening. They truly lived up to the Hilton promise of filling the earth with the light and warmth of hospitality.

Thank you for my vacation

Clean and convenient

split a burrito with my daughter. It was good. The staff should tell people with little ones or elder family members that they should drop their luggage at the front entrance before parking the car. The parking is across the street, and the temperature was 111 degrees. Not too pleasant to have to haul our luggage + in that heat.

The hotel and staff are excellent and a great value for the quality of the hotel and it's very central location. The one negative is the parking situation, which is in a lot across the street from the hotel. Normally, that's pretty standard and would not be an issue but in the 113 degree heat during my stay, it would have been nice to have underground parking or put up some kind of shade awnings or more permanent shade coverings in the lot. Obviously, the hotel is NOT responsible for the heat of Phoenix, and the swimming pool was extremely spacious and well received. Overall, an excellent value and Phoenix is just an extremely hot place which could use more shaded parking, that's all. I would definitely st there again.

The location was great! There was this sewer smell in the hallway

Very good stay. Only reason for 4 stars vs 5 stars was parking is a bit inconvenient on a surface lot across the street and the QR code they give you to access it is hard to scan so getting in is really a challenge. Housekeeping started at 8 AM on a Saturday morning and was very noisy including two knocks at my door, I hurried to shower and get out as it was clear they were wanted to get in and clean early.

Very clean and very helpful staff

The hotel thermostat was not working. The room did not cool even if the thermostat temperature was low

Great experience everything was clean and staff was very nice

The place is immaculate I loved it there

Parking was one block away and it was 118 degrees outside. But I loved the room. It was worth the hassle.