Members-only rates
4.3 / 5 Excellent

Best Western Plaza Inn

Best Western Plaza Inn
Best Western Plaza Inn – Pigeon Forge, TN
Best Western Plaza Inn – Pigeon Forge, TN
Check in 4:00 PM
Check out 11:00 AM

About Best Western Plaza Inn

This Pigeon Forge Best Western Plaza Inn is features a seasonal outdoor pool, indoor pool, and hot tub. Extras include a free daily hot breakfast served in the Continental Cafe and free WiFi. Dollywood is 4.3 km away. A cable TV, microwave, and small refrigerator are standard in each room. A coffee machine is also provided. A fireplace, mountain view, or sofa bed are provided in some Best Western Plaza Inn rooms. The Pigeon Forge Trolley stops outside the hotel, and the front desk is open 24 hours. Guests can take advance of the free parking off site, and walkway access to Little Pigeon River from the hotel. Old Mill is 900 metres from Best Western Plaza Inn, while Dixie Stampede dinner show is 290 m away. The Great Smoky Mountains National Park is 16 km from the hotel.

Amenities

  • 24-hour front desk
  • Meeting space
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.3 / 5
Excellent 4468 reviews
  • Engine customer Aug 2026

    Just a great stay all around.. from the cleanliness of the pool and the room, the helpful staff the excellent breakfast staff and breakfast just a great stay all around 10 out of 10 will stay again

  • Engine customer Aug 2026

    This hotel was great in that sense. Very clean and well maintained. The best, no carpet, the room floors are tile making it even more clean. The room leads to a balcony and its location is on a main street making it super accessible to shopping and food. Only 10 min from Dollywood, which made our trip even better. Staff is super helpful and friendly. Breakfast was ok, not much variety but it was good for us. We went during jeep week and thought it was going to be crazy, but it was pretty cool, hotel was safe, and no noisy nights or disrespectful guests. My kids enjoyed both pools (outdoor and indoor). No security deposit for accidentals and free parking. Overall we loved this hotel and would recommend to anyone traveling to the area.

  • Engine customer Aug 2026

    The rooms were a tad small, but we were only there to sleep so wasn’t an issue. The breakfast was standard hot food hotel breakfast. The three pools were great, if one was too full we just switched to another. The bus station is literally less than a mile down the road and there’s a bus stop right in front of the hotel. Staff was exceptionally friendly and helpful.

  • Engine customer Aug 2026

    Room was very clean when we got there. This is our second year staying here.

  • Engine customer Aug 2026

    The internet was not strong enough. Staff and food was ok.

  • Engine customer Aug 2026

    Nice place to stay for quick business trips

  • Engine customer Aug 2026

    Clean room. Great breakfast. Friendly staff.

  • Engine customer Aug 2026

    This is a decent older property. Rooms are exceptionally clean, but there

  • Engine customer Aug 2026

    Room was clean,and the breakfast was wonderful-lots of choices. I would recommend this hotel!!!

  • Engine customer Aug 2026

    욕조는 좀 작았다. 가격대비 방컨디션은 괜찮음

  • Engine customer Aug 2026

    Well looked after hotel

  • Engine customer Aug 2026

    Would recommend

  • Engine customer Aug 2026

    The clean and comfortable room and the breakfast was good.

  • Engine customer Aug 2026

    Location All good

  • Engine customer Aug 2026

    Great place to stay in Pigeon Forge ,Breakfast Great to my liken. No dislikes for me.

  • Engine customer Aug 2026

    The hotel was nice but I want to share a special experience. Two days after I checked out, I realized that my Apple air pods had fallen out of their case when I accidentally dropped it between the bed and night stand. I didn't check the case when I picked up. I immediately called the front desk and they were able to direct me to housekeeping. Housekeeping found the air pods and put them in a safe to figure out whose they were. I verified who I was and that I stayed there and where they should have found them. The front desk boxed them up and send them to me. It is an example of going above and beyond. I got my air pods back in just two days. I will be a loyal customer every time I return to Pigeon Forge.

  • Engine customer Aug 2026

    Very clean and the room we had was very BIG!! We will definitely be staying here again 😄

  • Engine customer Aug 2026

    The room was clean and the location is excellent. Dolly’s Stampede is a block away.

  • Engine customer Aug 2026

    We Could Come Back To The Room The Beds Were Made Up And Fresh Towels Were All Ways There..Just A Great Stay..Thank You.. It Was All Good

  • Engine customer Aug 2026

    Over all well maintain good breakfast excellent pools The hot tub had green water??

Frequently asked questions about Best Western Plaza Inn

Does Best Western Plaza Inn have free Wi-Fi?
Yes, Best Western Plaza Inn offers free Wi-Fi for all guests.
Does Best Western Plaza Inn offer parking?
Yes, Best Western Plaza Inn offers free parking on-site.
Does Best Western Plaza Inn have meeting spaces, conference centers, or conference rooms?
Yes. Best Western Plaza Inn features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings.
Does Best Western Plaza Inn have a fitness center?
Best Western Plaza Inn does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Best Western Plaza Inn located, and how walkable is the area?
Best Western Plaza Inn is located at 3755 Parkway, Pigeon Forge, TN 37863. With a Walk Score of 42, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

Why no public rates?

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