Extended Stay America Suites Somerset Franklin

El desayuno fue solo café y una barra de snack.

The rooms weren’t clean. There was no wash cloths available. None of the amenities or appliances were available. There was no kitchen items available. Had to buy plates, cups, utensils and brought my own air fryer. There was blood stains on the wall, stains on the bed skirt/dressers, the bathroom wasn’t properly cleaned and under the bed was disgustingly dirty. The staff were okay and they offered muffins and coffee in the morning.

Continental breakfast is not bad, but, could be better.

Can’t say there was anything that stood out in a positive way. Was run down, smelled of smoke.

What do you consider breakfast? The fact that they put us in a occupied room and then say that someone must have left the door open unexpected yeah ok.

This place was a total wreck. It’s stuck in the halls. The room smelled funny horrible

Breakfast was packaged muffins and oatmeal.

Friendly staff Was bidding by bedbugs manager offered to refund me for one night out of five I have over 25 bites on my body that is unacceptable

The place smell and the music was loud

Didn’t even stay there, the communication is terrible. Didn’t even stay there, the communication is terrible, they didn’t even respond to my call or messages. Basically a free cash grab for them.

room dirty. No utensils pots pans. Amenities poor

The Ac wast not getting cold and the toilet when flush it was not going down every thing was right up at the top only left to run over

We only stayed two nights. If it had been longer I would have sought out a neighboring hotel for the remainder of our visit. The "breakfast" was two coffee urns, with some prepackaged muffins and high fructose corn syrup bars. The desk staff was bored and inattentive. The property confirmed a request in writing and then when asked to fulfill the request staff told me booking.com lied take it up with them. There's not enough electric outlets and we had to hunt for them. We found seed husks from previous tenants under the bedside table and a power strip. There are zero USB outlets. The refrigerator was dirty on the exterior and repaired with duct tape on the interior. The stove is old and rusted in places. The shower enclosure had literal mildew. The hallways and walls were dirty and not well maintained.

There was a roach in the bathroom.

The worst hotel I been to at first an smell of marijuana when I got to the desk as soon I opened the door, then they gave me a room not cleaned yet I got another one that room with a smell that was horrible at night the heat made noises zero stars

Room was dirty heat did not work there was no sheet on the bed nor pillows room looked disgusting definitely never spending my money there again

The location The corridor smells like cigarettes

Sleep party

Rooms are spotless very clean staff are excellent

The room had a strong urine-like smell from the moment I walked in, which was unacceptable. They also advertised breakfast, but at 8 AM there was nothing available except coffee and a muffin. Very disappointing