Residence Inn by Marriott Des Moines West at Jordan Creek Town Center

Helpful staff and clean room. Nice location.

Great room, helpful staff, great stay!

Big room, nice gym, and there's a cinema next door. No complaints.

Later we go to the pool and got tub room. There was like wads of wet toilet paper all over the place. Ants in a huge pile. The pool had brown stuff floating in it and the hot tub had stuff floating in it as well. Definitely will not stay here again!!!

Our stay in June 2026 as all as this most recent July 30 until August 1 stay both suffered from non functioning Microwaves in the rooms and missed cleaning opportunities such as dirty used towels left in the bathrooms, clothing drawers having items left in them from previous users of the room and some dirty dishes. This particular stay our kitchen was absent of cookware. We had to twice request something to reheat food in the oven with before finally going to the front desk a second time. The first visit didn’t yield the delivery of the requested baking sheet or oven safe pan to heat food in the oven since the microwave did not work. The kitchen floor appeared to have some kind of dark red spots that looked like old dried blood. One of the nightstand lamps wouldn’t turn on so a new bulb was brought up and installed only for the manager to discover the lamp didn’t work at all and she promptly replaced it for us. It was a lot noisier than last month likely due to high occupancy by younger kids in town for the Junior Olympics and some popular concert. The swimming pool was again very cold with several sharp rough areas on the bottom of the deep end. I actually cut my toe and foot last month in the pool. The hot tub again was extremely too hot like last month but this trip the bubbles no longer would work. Several guests complained about that as well. This property used to be Top Notch prior to COVID. It seems like many places dropped in quality since. Time to find a new favorite

Wonderful property with friendly helpful staff

It was a great stay, the room was clean and spacious, the shared outdoor spaces were nice as well.

Staff very friendly and helpful. Place is well kept and location is great. Walkable to many shopping options.

The rooms were great and the breakfast was on point!

Clean room and staff. Close proximity to mall restaurants and activities.

Clean and friendly

A great location for some area shopping.

Came 4th of July weekend and it was awesome to be right by the fireworks! I also love there was a hot tub. The front desk guy was very warming and helpful

Good breakfast, good location only 20 minutes from downtown, and nice suites.

I really loved the location and the staff was wonderful, especially the gentleman working the overnight shift. However, I was a little disappointed by the "breakfast buffet" as there weren't many options compared to other places I've stayed. Also, the pool and rooms themselves were a lot smaller than the pictures suggest. Despite the awesome location I personally wouldn't stay there again.

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We stopped here during a cross-country road trip from California. The hotel looked clean, though the location is a bit unusual and felt very secluded with no people around. We stayed in a suite, but the couch bed was super uncomfortable, came with only one pillow, and had a very thin blanket. Other than that, the stay was just okay. We will not be staying here again.

Was unable to use pullout sofa bed due to stains on the mattress

Really nice room, comfortable bed, kitchen had everything I needed. I couldn’t have been more pleased with my room. I gave the amenities 3 stars only because I used none during my stay so I have no idea how they were. Great location, quiet.

No problem with the property, we were there during a baseball tournament so tons of people and hard to use some of the facilities, we were just there for a wedding.