Club Wyndham Kingsgate

The apartment was great atmosphere wonderful staff friendly The only issue I have is I have a 45.00 dollar charge on my card but I didn’t purchase anything on site which confuses me

Superb

Family, friendly great experience

The property is very well maintained and stocked with all our needs! Everything is all inclusive meaning we don’t have to leave the resort and we live that! Some activities were cancelled or rescheduled unannounced and the family above us had so many children that were running and jumping and often sounded like they were coming through the floor. Maybe larger families with many children should be on the bottom floors…

Very good

I left my watch and family personal camera I was gonna go back after 30 minutes they said they’re gonna not found it and I’m 100% sure I don’t know so be careful with your stuff. You will never get it back at this place, even if it’s petty.

Very good

Great place to entertain the kids. Loved the Activities Center!

Keep in mind, we were only for short period of time for family reunion with ONLY less than 1 day we can spend with each other... We were tricked into signing up for presentation at check-in which takes place on the only day we can overlap & spend time with family coming from NY & SC, our hotel room check-out was also during our presentation... Room is showing its age, from water stain in the kitchen area, dust everywhere (which is not conducive to our allergies), bathroom door not locking, paper thin wall, which I can hear every late night conversation from next door room when trying to sleep after a long day of activities. AMENITIES; We were not able to enjoy amenities due to overcrowding & staff feeling overwhelmed. It was only one person trying to do everything for a ton of people. Definitely under staffed. We have a pool, we know cloudy water when we see one. It was a mess around the pool area with people constantly diving from all directions with no lifeguards around. Also, parking is inadequate, no family wants to stay at a place where they’d have to go round and round hunting for parking spot after a full day at Busch Garden. I would not return, will avoid at all costs.

You have to get rid of the hard sell at check in. That’s some old school time share bullshit. Otherwise great setup, best deal in town.

The activists for the kids was great Unfortunately my building had a leak in the hall way so the floor around my door was wet and the fans was blowing the whole stay

The staff at the said property is very accommodating. Kingsgate is an excellent resort for family fun.

Location Cleaning could use improvement in suite. Very dusty!

Good

The staff was great Didn’t realize they were like old condos.

Exceptional

Very clean, and convenient! The parking was really congested.

Ac was not working grest

Superb

The location was convenient. Upon our arrival one of the bathrooms was used and someone forgot to flush. There were also roaches in the kitchen. Some moving in the light cover which I have video of and walking around the kitchen at night. We have to buy raid to keep are personals from being infested. Was unable to change rooms due to traveling with a special needs child who was already settled in prior to use noticing the pest.