The Queens Hotel & Victoria Cloisters
About The Queens Hotel & Victoria Cloisters
Located on the banks of the River Ouse, The Queens Hotel & Victoria Cloisters Apartments is ideally located for the many shops, restaurants and bars that the center of York has to offer. The Queens Hotel & Victoria Cloisters Apartments is within easy walking distance of York Train Station, York Minster and the National Rail Museum. Rooms with disabled access are available on request. Rooms are spacious and comfortable with classical decor. All rooms have free Wi-Fi internet access, private bathrooms with complimentary toiletries, a refreshments trays and a TV. On site parking must be pre-booked. The Royal Brasserie is a relaxing place to dine, serving breakfast and dinner to guests. It offers a range of modern and traditional dishes. The bar is open daily until midnight. ? The Queens Hotel & Victoria Cloisters – Key Information Payment Policy The Queens Hotel: Payment required on arrival (debit or credit card). Apartments: Pre‑pay only. Group Policy No groups of 6 people or more accepted. Bookings of 3 rooms or more (up to 6 people total) require a 50% non‑refundable deposit within 24 hours of booking. No large group bookings permitted. Family Rooms Maximum occupancy: 2 adults + 2 children. Guests must specify total number of guests and children’s ages when booking (via Special Requests box). Room Features Free Wi‑Fi. Private bathrooms with complimentary toiletries. Refreshment trays. Flatscreen TV. Some rooms offer river views (subject to availability, surcharge applies). Rooms with disabled access available on request. Location Located on the banks of the River Ouse. Walking distance to: York Train Station York Minster Railway Museum Close to shops, restaurants, and bars in York city center. ? Dining – The Royal Brasserie Serves breakfast and dinner daily. Breakfast hours: Monday–Friday: 07:30–10:00 Weekends: until 10:30 Dinner hours: 17:00–20:30 Bar open daily until midnight. Booking tables for breakfast and dinner on arrival is essential. Evening service may be reduced in January and February. ? Parking Pre‑bookable only (height restrictions apply). Nightly supplement charged. Alternative parking: Nearby National Car Parks (NCP), 200 yards away. Cost: £40 per 24 hours. Hotel car park may be closed during flooding. License Number(s): 02700420
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Breakfast available
- Express check-in / check-out
- Luggage storage
- Multilingual staff
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
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Good
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Exceptional
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Always stayed in Hotel previously without issue, lovely hotel. However had to book clousters apartments due to no room availability. The mattress in the apartment was appalling, and resulted in no sleep, after complaining different mattress was brought in by staff, the manager had previously stated it would be a new memory foam mattress. It wasnt, and although slightly better than the previous one l, after a few minutes of lying on it, it became extremely uncomfortable as it was like lying on concrete. Very disappointed after using this hotel for the last 4 years, we will not be staying here again.
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Location Nothing
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Clean
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Hotel location and staff Rooms will need air conditioning and the bathrooms need refurbishing - shower over bath with no grab rails!
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Superb
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Breakfast was outstanding. Bed was comfy. No aircon so room was very stuffy in the heat and only a small fan to help. Not the Hotels fault but was woken with people knocking on doors and playing music very loud. Definitely needs aircon as rooms were very hot and stuffy and windows only open a few inches.
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Had to pay extra for parking which cost me 40 pound our room was next to the laundry room which we could hear everything Had to pay more for parking but apparently it was in the small print if I saw this I wouldn’t of stay there
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Great location and very good breakfast. There were only two electrical sockets in room 80. One being used for the television. No plugs next to the bed.
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Good hotel Nothing
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large room Room lacking atmosphere unlike the pics on the website. Couldn‘t cool down the rooms during the night. Everything apart from bacon, eggs etc. was pre-packaged in individual portions at breakfast. We missed mocktails at the bar.
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Excellent location, next to river Ouse, walking distance to the city centre and attractions. Hotel was clean and comfortable. Paid parking is available, which was useful. It is more like premier inn or Travelodge than a hotel. Nothing fancy, just basic stuff including Breakfast. So if you are not looking for luxury and just a clean comfortable stay this will do well.
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Great location, very clean and comfortable. Nothing
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Exceptional
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Close to everything, clean and modern,
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Close to the centre of York Has parking which is a valuable asset .Ideal place to stop for a weekend . Nothing really
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This was a full English breakfast which is certainly wonderful This is an older hotel. It has no air conditioning. There is no step in shower. There are very high sides to the tub
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Very good
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Exceptional
