Courtyard by Marriott Newport News Yorktown

Very expensive compared to value of the services provided.

A place to lay my head A lot of the amenities were out of order They don’t have tap pay, technology is out of date. Our tub was stained

Superb

Didn’t supply breakfast. However had a pay for menu for any meal or snack. Bartender and cook for this venue was awesome!

Did not eat at the hotel My room smelled odd. There was a lot of noise in the hall. The furniture was damaged.

Shower handle was broken and bathrooms flooded during normal shower operation in the accessible bathroom. Staff was very nice and moving us to different room but this shouldn’t happened. Repairs and changes over time look shoddy. Great location and staff.

The staff was unwilling to assist with concerns surrounding a wrong room placement. Despite paper proof of my booking they did not want to accept responsibility for the incorrect room assignments causing me to spend an hour on the phone and remain in a room with 1 bed for 3 individuals from separate families. The pool room was disgusting, the pool floor was peeling all over, the roof was leaking into the pool and there were clumps of hair floating around it.

We had great stay. Comfortable rooms. Very helpful and professional staff. We will comeback

Staff were extremely friendly. Room are super clean. Convenient location

You do have to pay for b

I was bumped by the airline so I didn’t arrive until the eighth. I didn’t get a refund for this hotel. So not pleased with this establishment.

The front desk was so friendly and made checking in a breeze

I enjoyed my stay. Quiet , clean and well maintained. The cleaners were very courteous and kind

The check in time

The comfortable bed clean room no loud guest next door The check in time

Rooms were clean .but hallway had garage an saw a couple cockroches in the hallway . Maybe due to the trash

No

They screwed up my bill and charged my debit card 464 dollars

The location was good. There is a need for ADA rooms. That means rails around the toilet on the wall. Rails on both sides of shower. The assistive room provided was unacceptable for a disabled person.

No breakfast for a pricey stay