Admiral Hotel at Park Avenue

Guys on the front desk where really nice, l liked our room We booked breakfast for 930, when we went down there it was packed and nowhere to sit so we didn't have any breakfast.

It is close to Paddington station, so very well located. Very supportive person at reception, helping when I had trouble with my travel plans. Very hot, no air conditioning, window can’t be opened widely in the 4th floor and stairs very steep.

The location. Even though we didn't stay in the hotel building that I actually booked and paid for. We were booked into the Admiral hotel, which is what I paid for, with a proper safe bathroom.but instead ended up at another building further down the row . Room 209 The bed base was dirty around the sides. The mattress was too firm. Woke up with backache. Had no TV remote in the room and had to go downstairs to report it. There was only one drinking glass in the double room. Dirty marks on walls. Chair close to the bottom of the bed and kept stubbing my foot on it. One pillow case had been put on inside out. The bathroom was horrendously dangerous, far too small and shower was far too small for both myself and my husband to shower in. Left foot kept slipping down into the shower whenever we got off of the toilet. Which is dangerous, especially as I have balance issues. And we found it worse at night time , especially with the stepping up and down in and out of the bathroom ( which was the same as a caravan bathroom. Nowhere to put toiletries. Room 211 was just as bad as the bathroom also looked and felt like a caravan bathroom and was also dangerous especially with having a two year old child. The room was extremely hot and couldn't use the fan as it didn't seem to work and it was covered in thick dust. Booked breakfast for 8.30 am for family staying in both of these rooms and still had to stand waiting around in reception for quite a while, along with other families. Breakfast was not a full English breakfast and the beans were cold and my bacon was freezing. I didn't get hash brown on mine , but the other four people in our group did. Continental breakfast wasn't a continental breakfast either, there were three different cereals, toast and a small plate of sliced cheese. No pastries no yoghurt no fruit . The breakfast room is tiny compared to how many people there were staying there. People having to carry hot drinks over people's heads including my two year old granddaughter.

Staff was friendly, convenient location. I stayed in Room 21, which was located in the basement. Unfortunately, the room had a number of serious cleanliness, maintenance, and safety issues. The room and bathroom windows were accessible from an exterior staircase, yet there was no gate to prevent someone from accessing the windows, and there were no bars or other security measures. The room was also extremely hot and had poor airflow, even with the windows open. A fan was provided, but it had visible debris throughout the ventilation slots, as though it had not been cleaned in several seasons. There was also visible debris in the bathroom fan vents. Nearly everything in the room appeared to need updating or better maintenance. There were numerous stains on the carpet, refrigerator, and headboard. I pulled the bed away from the headboard and wall because I was concerned about bedbugs, and found that the carpet and floorboards behind the bed had clearly not been vacuumed or cleaned in a very long time. The bathroom had mold in the corners of the shower, a cracked shower drain, and a fraying fabric shower curtain. The toilet also had a maintenance issue: every time I flushed, the flush button popped out and had to be put back into place. There is absolutely nothing wrong with a hotel being small or dated, as long as it is clean, safe, and properly maintained. Unfortunately, this room felt as though the hotel was relying on its location in a world-famous city to attract guests without putting the necessary effort into making their stay comfortable or maintaining the property to an acceptable standard. Overall, I was very disappointed with the condition of the room and would not stay here again.

Good

Azan was amazing. I couldn't take a room on the fifth floor because of a hip operation so he sorted a room that wasn't ready on the 1st floor, plus I got a refreshing beer which went down well. 10/10 Azan.

Location was great and staff were excellent Room was small, pillows were uncomfortable

Superb

Great location, nice friendly staff No air conditioning, third floor room extremely hot. TV picture buffered all the time. Small choice for breakfast.

Location excellent No lift to bedrooms , breakfast not that good , no decaffeinated coffee available , what coffee there was was very weak.

Very good

Very well located and the staff( Kevin and breakfast Lady) were very nice. However, we had to go the reception to have cleaned towels and soap. The room was extremely hot and we were provided a fan that was not working well. We couldn’t even bend in the shower it was so small.Before you book, be aware to ask which floor your room will be located as I had to climb 3 floors with my 80 yrs old mother. We were also provided only 1 key for 3 of us. Breakfast was really not great, not even fruits. I was extremely disappointed. Your room won’t look like the pictures.

Superb

Passable

Nice location, we had a balcony during a heart wave so very pleasant! The bathroom was not super clean, the trashcan was not empty when we arrived.

Good

Superb

Reception were so kind and informative. The room was very clean and exceptionally comfortable, so close to Hyde park and all amenities. Breakfast was lovely

The staff went above and beyond to try and make our stay comfortable and I really felt for the fully suited in 30+ degree weather The rooms we had was for a family so one double bed and to single and we also had 2 one year old and the room was tiny it was so hot that no one could really sleep they did bring us a fan which if we didn't have we would have gone home When we went for breakfast there wasn't even a fan in there it was stifling and they couldn't cater for two kids because they had no high chairs which meant we had to sit with the kids on our laps and try and eat so you can imagine to hot babies on your lap trying to get everything in front of you we walked out and found a cafe in the end which had air conditioning and high chairs the fire alarm kept going off over the breakfast period and the sink in our bathroom would not drain so we could barely use it It was shocking The staff was amazing and tried there best and it wasn't there fault at all just poorly advertised and would not say they can cater for family's with babies the weather didn't help again maybe they should invest in some better fan or air conditioning

Location good. Staff friendly. Very small room and bathroom. Room was in the 4th floor with a winding staircase. Room was very hot. Breakfast was very poor- overcooked eggs and salty bacon,