Wyndham Garden Norfolk Downtown

Professional staff and close to cruise port

Clean, close to the Norfolk scope and restaurants.

There’s absolutely no cold water from the shower, refrigerator in the room didn’t work at all, and the bathroom sink was not draining at all. I would like to get at least a partial refund. This was the worst hotel experience ever.

For one I reserved a junior suite and received a king room for 5 adults, went to front desk which she switch me out to a double and was so uncomfortable and not enough room claimung they were booked up for the night. Two the room they switch me into the toilet would not flush and the hotel whad a musty smell and the elevators was not working.

Tv did not work

Old on the outside Giving the shining on the inside Only stayed for one night

Very clean room!

The shower transfer pull needed to be repaired. Very hard to change from bath to shower. The hot cold dial needed attention. Hard to regulate.

Everything was great

Elevators not working. Stains on the carpets. Kids from the neighborhood climbing the fences to use the pool. Our room was not cleaned. A/C unit in the room very noisy. Would not stay here again.

Our room was clean, however it did have a weird smell throughout the hotel as well as our room our floor in our room was heavily scratched, and there were stains in the carpet in the hallways, but the staff was very wonderful and very nice and I love how they decorated the place. It just had a very weird smell.

Only 1 of 4 elevators work, they dont have signs to tell you that though. The 1 elevator is SUPER sketch and scary. The doors to the rooms have 1-2 inch gaps...insane. the noise travels. No luggage racks, couldn't find the ice, the ramp to get to the lobby from the main parking lot is just...ridiculous. way overpriced for the quality of everything. The only positive was the TV..lots of channels and lots of shows/movies on demand. Will not return.

Great staff clean facility

Good

Over night Front desk agent was absolutely the worst hospitality I have ever experienced. Not one care that we arrived after a 16 hour road trip. Couldn't event open the door. Looked at use and walked away. Was up charged on everything so my room came out to triple the original cost. 0/10 Nothing

Staff was very nice and helpful Only 1 elevator was working, Hotel needs updating.

Good

Exceptional

Pleasant

Very good