Aloft by Marriott Orlando Lake Buena Vista

everything was great. loved the view, The staff, The location, how comfortable the room was. Everything was perfect

NA

Giovani Rock is the most professional Guest Services Rep I have ever met. In all of the alofts that I have ever stayed (Chicago, Puerto Rico, Austin, Houston, New York, Dallas, Fort Lauderdale, and many more) I can honestly say that this gentleman is a Natural at Customer Service and Guest Satisfaction!!!! Kudos to Aloft for having him on Staff. He should lead the team and have others learn how to be passionate about The Total Guest Experience!!!

Very nice

Exceptional

Beautiful hotel and lovely lounge area as well as very kind staff.

The hotel was nice with an equipped gym, laundry room area, bar/social lounge with games like Pool available...speaking of pool, it had a nice pool out back surrounded with nice relaxing chairs. The staff was very courteous and helpful whenever called upon for assistance and the place and location was nice and convenient for visiting various theme parks not far from the area (SeaWorld, Universal Studios, DisneyWorld, etc). The coded safe in the room I was originally issued wasn't working and at one point I saw bugs in the room however, the room I was re-assigned to was a lot better with none of the above, only issue was the AC vent in it apparently wasn't working properly where it stayed on running and apparently couldn't be turned off. The main desk operates on that all digital wave too unfortunately using credit cards and therefore physical cash isn't necessarily acceptable for payment so if your card has issues, it may put you at an inconvenience.

I completely enjoyed my stay at Aloft Orlando! My wife and I spent 3 nights and the staff couldn’t of been more helpful and accommodating, will definitely be back next time we’re in Town.

he did not know were the lake view rooms were.the lobby was really piled up with people waiting to check in.he gave me 3 rooms that were clearly not in view of the lake after going up to the rooms mind you 1by1 and coming back down to let him know that each room did not have the view,he finally after the 4th try gave me the right room.just unneeded aggravation and we did not get checked in until 1 hour and 15 minutes later,we had driven 4 hours to get there.I was pissed off.however the room was absolutely stunning and beautifully decorated and waking up to the view was everything.

everything

Stayed here a few times. Always enjoy my stay. Staff is always friendly and helpful. Room are clean and have a welcoming atmosphere. I can't wait to come back.

Giovanni was very helpful while...

Superb

Amazing overall experience!

Rooms could be cleaner. Parking fee was too expensive

Exceptional

G

Thank

Very good

Clean and pleasant property located close to restaurants and work. Served my purpose in all ways. No breakfast though.