Hotel Garrett

Nice place. Neighbourhood is not the best. Be careful at night. Property was clean and staff very helpful. Room was nice.

Staff was great. Easy check in and they accommodate my early arrival with parking and access to the pool. Overall a great experience

Breakfast was the best part of the stay. Room was slanted. Bathroom was wried and tiny. Door stayed open.

Terrible experience

The room was clean and was a good location.

I just really appreciated how accessible everything was to the downtown area. The rooms were clean and quiet, and the staff was extremely helpful. In spite of being in the core of the Civic Centre area of San Francisco, where things are very busy, I felt like I was in the midst of a small town

Good staff

The hotel is nice enough. You should definitely read the description carefully. There isn't A/C and the bathrooms are quiet small. It didn't really meet out needs.

Superb

Worst experience I ever had at a hotel I been to many countries and states and this by far was the worst. Hotel management didn’t want to help us in any form for driving hours away trying to check in a room we already booked saying it’s unavailable and I had contacted both properties to get a refeund and didn’t allow me to get any refund simply because the manager didn’t want to and his employee was unserious the whole time didn’t even allow my to park my car at this location while trying to get a room since they didn’t wanna give us a room and so we payed for a parking garage fee and came back to see if there was any type of room available after waiting 2-3 hours and I argued with them about parking and why they couldn’t give me parking when I have a reservation so they decided to finally pay for parking after moving my car to a garage like they told me and so I was charged multiple fees for both WORST EXPERIENCE I EVER HAD UNPROFESSIONAL and costed me way more money then just getting a new hotel that would have told me all the information and allowed me to actually KEEP MY RESERVATION.

The building is very old.

I stayed here for a couple of nights, and the price and location were very convenient for my business trip. The stay was comfortable and offered great value for what I needed. I would definitely stay here again, whether for future business trips or a family getaway.

Was good for where it is

Everything was good front desk person was helpful he help us a lot really appreciate it

Everything worked, was clean the only thing that we didn't like was that there was no air conditioning in our room. A fan. We didn't want to open our window. The room had a stench, somewhat slight weird smell but was comfortable. We were able to deal with it for the short time.

.

Friendly staff Breakfast was a joke! Cold rolls and no coffee, staff kept saying being made across the street. No locking windows or screens on 5th floor room, very dangerous!!!! Bathroom smaller than on a cruise ship! Mirror so high couldn’t see myself in it, No counter space in bathroom. Rugs in lobby filthy. Very rough neighborhood! Tight tight parking!

Everything except that it doesn't have enough parking for guests, so you have to park your car in a public parking lot and walk to the hotel.

The staff was very nice and helpful. The continental breakfast could be fresher.

There were two options on the pastry bread. I wasn't impressed at all. Maybe offer cold cereal or fruit instead. The room's carpet was stained and dirty. The window closest to the street has spider webs and the bed was lopsided. The room was very small and compact. Not much room to move around. For the price we paid, not at all impressed.