Hotel Paradox, Autograph Collection

Great pool/hot tub, terrific outdoor sitting, Sri king area off the bar and the food was terrific. Rooms were very clean and tasteful. And they take dogs!

The pool and hot tub area of this hotel is a great area to relax and enjoy. The bar and food service is great. The pool is open later than many in the area, which is nice.

Great hotel. Exceeded our expectations. Very friendly helpful staff. Great bar. Great restaurant. Good location.

So basically this is a motel they charge about 3 to 500 depending on season and the bed was OK shower was medium towels looked pretty used. I would give it a six out of 10 at the best three out of five basically a side of the road motel nothing special good location.

Awesome hotel for families with young kids. Great location with playground nearby for morning/evening park time. Walking distance to downtown for retail shopping and local eateries. Eight minute drive to the boardwalk, close enough but still far enough from the crowds/congested traffic. Hotel staff and amenities were fantastic. Hot tub and pool was our highlight! Very comfortable temps for the entire family. Poolside service was great. Food was reasonably priced and delicious. Hotel staff was very accommodating to requests. Hotel provided free bottled water the entire duration of our stay and even offer s’mores kit for the kids to enjoy in the evening. Overall, one of the best hotel stays I’ve ever experience. Will definitely stay here again and highly recommend to all looking for a hotel with amazing hospitality and care.

We really enjoy our stays...

Don't go. Rooms have mold. Not clean.

We had an excellent time by the pool on a saturday. The burgers were out of this world. Staff was very friendly and helpful.

waited to long for check in. Almost an hour

Breakfast was good but felt hurried Expensive for a standard room

Restaurant service was unorganized and slow. Food menu was decent though. Pool area was inviting but definitely need to change their pool chairs. The material makes them look super dirty. Yuk.

The carts by housekeeping make alot of noise on the concrete walkways making napping impossible during the day. Avoid a room by the stair as people run up and down and noise radiates through the walls. The rooms were very quiet for the most part as they are soundproofed. That is kind of rare. The pool area looked very inviting but for the fact there were alot of families on vacation. The public spaces were inviting to use and tastefully decorated in various themes. I didn't learn the building history but Marriot did a great job converting an old hotel into something more resort-like.

Staff were friendly and helpful throughout. At breakfast, the staff were most welcoming, although actual food content was rather average. Useful water dispensers were dotted around the property for bottle fill-ups. Overall, very good.

Really awesome hotel with complimentary happy hour and beautiful amenities. Our room smelled musty, however, and when I reported it, nothing was done about it. Some of the staff also seemed unfriendly. I could also hear them talking about how they needed a day off.

The rooms are small, poorly designed, and have no privacy which was disappointing. To get light into the room you have to keep the drapes open and then everyone walking by can see directly into your room. If you close them then you have no natural light in the room. The restaurant, bar, and pool were nice. Convenient location to downtown Santa Cruz. Overall, this hotel felt overpriced for what it is.

Food was good. The pool area was nice. Our air conditioner didn’t work and they didn’t do anything to fix it. Also there was coffee spilled in all the drawers of the dresser. We asked for a receipt upon checkout, but they didn’t email one.

Superb

Service was so slow, actually non existent, so we had to skip our complementary breakfast Buyer Beware! This place is a bummer

The staff were friendly, and the lobby had a unique, welcoming feel. However, the property felt a bit dirty and worn out for my taste. It didn’t seem as clean or as well maintained as I would have liked, which affected my overall impression.

However, with that said, the staff was very gracious and apologetic, and gave us vouchers for the bar and restaurant to soften the blow. From that moment on, based on our time, there was wonderful, and the entire staff was very accommodating and friendly I would definitely recommend it to any friends or family.